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Should I Buy Mobility Equipment Online?

Should I Buy Mobility Equipment Online?

Posted by Susan T. on Jan 30th 2026

Finding the right mobility equipment isn’t just about reading specs and reviews—it's about feeling the difference, testing comfort, and talking to real experts. While online shopping offers convenience, it lacks one crucial thing: hands-on experience.

At Mobility Masters in Santa Rosa, we believe your independence and comfort shouldn’t be left to chance. Here's why visiting mobility equipment stores near me in Sonoma County is a far better choice than buying mobility products online—and how we help you find what truly fits your life.

TL;DR: Key Takeaways

Not everyone has time to read the full blog, so here’s the quick version of why visiting Mobility Masters in Santa Rosa beats shopping online:

  • Mobility equipment isn’t one-size-fits-all. Comfort, fit, and function are best evaluated in person.
  • In-store support = peace of mind. Our experts tailor your options to your unique needs.
  • You can test top-rated products. Try out the VivaLift! Radiance, Ultra, Premiere, or the XSTO M4 power chair before you buy.
  • Avoid costly mistakes. Online returns can be a hassle—our hands-on approach helps you choose right the first time.
  • We’re local. Searching for "mobility equipment stores near me in Sonoma County"? That’s us.

? Come experience the difference at Mobility Masters in Santa Rosa, where our mission is to help you live fully, move freely, and shop confidently.

Why Experience Matters When Buying Mobility Equipment

Mobility equipment isn’t a one-size-fits-all solution. Your body, lifestyle, home layout, and medical needs all play a role in what equipment is right for you.

Buying online skips some of the most important steps:

  • You can’t test drive the equipment
  • You can’t feel how supportive a seat is
  • You don’t know if it fits your size or space
  • And most importantly—you miss the chance to work with mobility professionals

At Mobility Masters, we bring 40+ years of combined experience to help you find your perfect fit. We don’t just sell equipment—we fit it to your body and your life.

 

Why Searchers Should Come See Mobility Masters

If you’ve searched for mobility equipment stores near me in Sonoma County, you’re likely already on the right track. You want:

  • Quality
  • Professional advice
  • The chance to see and feel before you buy

Mobility Masters has proudly served Sonoma County since 1999 as a locally owned and trusted source of mobility and home medical equipment.

Here’s what makes our store stand out:

  • The largest in-store selection in Northern California
  • Top brands like Pride, Golden Technologies, Feather Mobility, and Merits
  • Price match guarantee on published competitor prices
  • Free shipping on orders over $50

But beyond the selection and pricing, it’s our personal approach that makes a real difference.

The Risks of Buying Mobility Equipment Online

Let’s take a closer look at some of the real risks involved when purchasing a scooter, power wheelchair, or lift chair online:

Online Shopping In-Store at Mobility Masters
Guessing on size and fit Try before you buy
Limited or outsourced customer service Real, local experts with decades of experience
Difficult or costly returns On-the-spot guidance to avoid buyer’s remorse
No product training Personalized equipment training and setup
Assembly required Fully assembled and tested by our team

Online purchases often lead to frustration, returns, and even injuries from using the wrong equipment. When your mobility and comfort are on the line, it’s not worth the gamble.

Experience These Top Products In-Person at Our Santa Rosa Store

At our Santa Rosa showroom, we encourage you to sit, test, and learn about our top-of-the-line equipment. Some of our most popular in-store highlights include:

1. VivaLift!® Radiance Lift Chair

  • Why people love it: (Full-body warmth with heated backrest, seat, and footrest [LINK TO JAN BLOG 1])
  • Try it in-store: Feel the soothing heat and customized comfort modes

2. VivaLift!® Ultra Lift Chair

  • Best for: (Advanced positioning with Trendelenburg, power lumbar, and headrest [LINK TO DEC BLOG 3])
  • In-store advantage: Try all infinite positions with our guidance to find your perfect angle

3. VivaLift!® Premiere Lift Chair

  • Ideal for: (Everyday comfort and independence [LINK TO DEC BLOG 2])
  • Experience firsthand: Discover how easy it is to recline and stand with minimal effort

4. XSTO M4 Electric Power Chair

  • What makes it special: (Foldable, lightweight, and designed for travel [LINK TO DEC BLOG 1])
  • In-person bonus: Take it for a spin around the showroom to see how maneuverable it is

These are high-tech, life-enhancing pieces of equipment. Seeing them in action beats scrolling online every time.

What You’ll Get at Mobility Masters (That You Won’t Online)

Walking into our store means getting more than a product—you get support, trust, and real solutions.

Here’s what a visit includes:

  • One-on-one consultation with a knowledgeable staff member
  • A tailored fitting process based on your needs and goals
  • The ability to compare different models side-by-side
  • Honest, pressure-free advice from local experts
  • Full assembly, delivery, and service options

Our mission is simple: help you move easier, live fuller, and enjoy life without limits.

Serving the Sonoma County Community Since 1999

We’re not a warehouse in another state—we’re your neighbors. Based in Santa Rosa, we’ve proudly served clients throughout:

  • Santa Rosa
  • Petaluma
  • Rohnert Park
  • Windsor
  • Sebastopol
  • Healdsburg
  • And the surrounding North Bay communities

We’re proud to be the go-to choice for anyone searching for mobility equipment stores near me in Sonoma County.

When you visit us, you get:

  • Local care
  • Local knowledge
  • Local service

Ready to Find the Right Fit? Come Visit Mobility Masters Today

Whether you're upgrading your current mobility setup or exploring options for the first time, in-person shopping ensures you're making the best decision for your health and comfort.

Don’t settle for uncertainty. Come visit Mobility Masters in Santa Rosa—where you’ll find a large selection, top brands, and the expert advice you can’t get through a screen.

? Stop by today and experience the difference for yourself, give us a call at 800-936-7006 or contact us online now to learn more about our products and services.

Frequently Asked Questions (FAQ)

Here are answers to the most common concerns:

Is it really that important to try mobility equipment in person?

Yes—mobility equipment affects your daily comfort and safety. Sitting in a lift chair, testing a power chair’s turning radius, or checking the size for your home can only happen in person.

What makes Mobility Masters different from online sellers?

We’re a locally owned store with 40+ years of experience. We offer expert guidance, personalized fittings, and the ability to test equipment—none of which you get from a website.

Do you carry the latest lift chairs and power chairs in-store?

Absolutely. Our Santa Rosa showroom features best-sellers like the VivaLift! Radiance, Ultra, and Premiere, plus the XSTO M4 power chair—ready for you to test drive.

Can I still get a good price by shopping in-store?

Yes! We offer a price match guarantee on any published competitor price and free shipping on orders over $50.

Where is your store located, and do I need an appointment?

We’re located in Santa Rosa, Sonoma County. Walk-ins are welcome, but appointments are great if you’d like a one-on-one consultation.

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Susan Tipsowrd

Owner, Mobility Masters – Northern California

Matthew Ripley is the owner of Inspired Landscapes LLC, a Healdsburg based landscape design, installation, maintenance, and irrigation firm serving Sonoma County. His work blends horticultural expertise with sustainable practices, drawing creative influence from Sierra backpacking and Sonoma winery estates to craft gardens that invite wildlife and year round color. Client testimonials highlight his design leadership on residential, estate, and winery properties across the region.