The wheelchair that you love isn't going to last forever. When the parts of wheelchairs become worn down, they may not be strong enough to carry you through day-to-day life. When this happens, it’s important that you find someone that you can trust to repair and replace parts on your wheelchair.

It can be hard to know what to look for in a mobility equipment repair service. Fret not! Whether you're in a situation that requires your wheelchair to be repaired or just regular maintenance, this guide has the information you'll need to get the job done right.

Research the Company

Before you hire a mobility equipment repair company, it's important to do some research on their qualifications and background. You can check out their website and portfolio to ensure the company has experience working with wheelchairs. You can also look for reviews online and see how they have handled their clients in the past. Doing so will help you select a company with a good track record and solid reputation in the market.

Ask For References

The best way to learn more about your potential provider's work and how they will treat you as a client is by asking for references. A reputable company should be willing to provide references from previous clients and even show you the quality of their work. Try having a one-on-one with some of their previous clients so you can ask them about their experience with the service provider. This way, you will know how experienced and skilled they are in repairing wheelchairs. You can also ask them how satisfied they were with their service and whether or not they would recommend using this company.

Understand the Pricing Structure

The price of wheelchair repairs varies greatly depending on where you live, how old your chair is, and what needs fixing. Some companies offer flat rates, while others charge per hour based on how long it would take them to complete the work needed on your chair. When looking at pricing structures, make sure that there are no hidden fees or charges included with the price quoted.

Get Estimates From Multiple Service Providers

Prior to settling on one service provider, interview several companies and get multiple quotes. This will give you a perception of how much different companies charge for specific repairs. This way, you can easily compare services and prices, which will help you find one that fits your budget comfortably and offers quality service at the same time.

Inquire About Turnaround Time

The turnaround time refers to how long it takes them to complete repairing your wheelchair after receiving your order or your request for repair services. The ideal turnaround time should be no more than two weeks so that everything goes smoothly without any delays along the way. Ask the company whether they offer drop-off and pick-up services. This is especially important if you live in a city where public transportation is not accessible or convenient enough to get around.

Having issues with your wheelchair and looking for a certified, skilled mobility equipment repair company for quality services? Look no further than Mobility Masters! We’ve been helping Northern California find their perfect mobility aid and keep moving for years. Call us at (800) 936-7006 today!